Browser Compatibility

Ensemble 4.5 has been tested for all administrative and content features using the OS/Browser combinations below. Windows Firefox Chrome IE Windows 10 48+ 53+ IE 10+ / Edge Windows 8 48+ 53+ IE 10+ / Edge Windows 7 48+ 53+ IE 10+ / Edge Mac Firefox Chrome Safari macOS Sierra (10.12) 48+ 53+ 9, 10 […]

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How to I find the Ensemble Video trial that’s right for me?

Most prospects that take part in Ensemble Video trials do so after becoming aware of our powerful, yet affordable Video Platform. Luckily, there are several ways to test out Ensemble Video. Ensemble Video prospective customers must choose between a cloud-hosted or self-hosted trial. Cloud-Hosted Trial Options The cloud-hosted Ensemble Video trial enables prospects to have […]

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Managing User Permissions

From the Permissions section, an administrator can view and manage user permissions to all resources, including: Libraries, Organizations, Institutions, Ensemble Anthem (Screen Capture), and Live Streaming. Need to assign a batch of users to a library—or enable/disable access to Live Streaming? Administrators can now control those functions from Permissions.

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Streaming and Playback Specifications

Ensemble Video utilizes the Wowza Streaming Engine to securely deliver content that is playable on as many devices as possible. Ensemble switches the video player and protocol automatically based on the playback device. In Ensemble version 4.4+, we deliver HLS as our default protocol using HTML5 and/or Flash. We deliver a full-HTML5 (no Flash) player […]

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Bulk Publishing

To publish multiple items to the same destination(s), select the content from the Media Library by clicking the corresponding checkbox for each desired item, then click Bulk Publish. A new window will ask you to confirm the content selected. If any of the items on the list are not meant to be included in the […]

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Troubleshooting Checklist

Are any of your Ensemble Video features not functioning like they should? Common issues and resolutions are listed below: There are no Add or Bulk Upload buttons None of our videos are streaming One of my videos is not streaming We can’t stream to mobile devices Live stream recordings aren’t showing up in the Media […]

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Using the Media Library (4.0)

Using the Media Library, you can create, view, edit, publish, and download content. You can also access the permalink for a published entry, or share your content via social media.

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Setting up Live Streaming from the Media Library

You can set up a simple live stream in your Media Library using the same Add/Edit Wizard that you use to Add a New Video. When you reach the Manage Content step, select Manually Enter Media in the options drop-down. Enter the Media Path that is being used for the live stream, and check the […]

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Welcome to Ensemble Version 4.0

With version 4.0, we’re welcoming a new & improved responsive interface, and we’ve made some changes under the hood to make the platform faster and even more responsive. Don’t sweat, all the great features you depend on are still there! Want to know more? Read about version 4.0 on our news site!

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