Managing Users


To view and manage users, click Organization then Users. From here, you can view all available users, as well as apply a filter to view users in a specific Institution, Organization, or Library.


Adding and Editing Users

Adding and Editing User Permissions

User Roles


Adding and Editing Users

To add a new user, click the +Add button.


All fields in the User Management section are required:


When using Ensemble Account as the Identity Provider, all values must be entered manually. When using an external identity provider like LDAP, the first name, last name, and email address values will be imported when the Username is entered correctly.

Click Save when all fields in the User Management window are completed. You will return to the main Users interface.

To return to the User Management window for an existing user, click the Action button in the right column, then click Edit.


Adding and Editing User Permissions

To add or remove permissions from a user, click the Action button in the right column, then click Permissions.


From here, you can view, edit, and remove resources that the selected user has access to.


In the example above, the user has access to two libraries as a contributor, and is given permission to access the Live Streaming feature.

To edit the user's role in a library, click the Action button to the right of the library, then Edit. If the library cannot be found in the Resource selection box, then the user already has access to it.

To remove the user's access to a resource, click Action then Remove. Permission to access a library cannot be removed if it is a user's default library. To remove a user from their default library, first set a new default library for the user from the main Users administrative window.

To give the user access to a new resource, click the +Add button (above).

You will enter the User Permission menu (below).


First select a Resource Type. To give the user access to a library, select Library, then select the library in the Resource field and select the user's role for that library. Additionally, you can add the user to an Organization as an Organization Administrator, or add the user to an Institution as an Institution Administrator.

In some cases, there may be additional Resource Types available. This allows you to give the user access to features such as Live Streaming, Screen Capture, or Room Capture devices, if they are available.

User Roles

  • Contributor: Can upload and delete video entries from the Media Library, and manage Playlists.
    • Example: A student in a video class or a student/staff member in charge of a video class.
  • Editor: Only allowed to edit existing titles and publish to Playlists.
    • Example: Student Assistant 
  • Viewer: Can view published files in the Media Library, and can view videos in the Shared Library.
    • Example: A student viewing a professor's videos
  • Organization Administrator: Permitted to perform Content Administrator functions; to use tools in the Administration Tab to create Libraries and Users; and to manage Media Workflows for Libraries within that Organization.
    • Example: Professor in charge of their own libraries
  • Institutional Administrator: Able to set branding, create custom metadata, modify player settings, set identity providers, create organizations and portals, and define workflow templates.
    • Example: Technology Staff / Person in charge of Separate School Buildings (Science Building/History Building)
  • System Administrator: Creates institutions, controls license, logs, and security, able to create and edit transcoder settings and transcode profiles, and manage overall settings.
    • Example: Technology Services Staff

Each Admin role can edit other user roles below them and elevate them to the same role.

Example: An organizational admin can change the role of a viewer up to an organizational admin, but no higher.

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